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Client Information

We strive to offer clear information and expectations for its families and the children we work with. There is an insurance-based system we must follow in order to conduct assessments and get approvals for treatment plans before treatment can begin.

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​Please feel free to ask us any questions you may have. We are happy to help!

Get Started

If you know what you are looking for, you can start the process by submitting one of the forms below, and we will contact you and get the process started. ​

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If you are not sure, please contact the office and we are happy to answer any questions.

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ALL OTHER PROGRAMS

FAQ
(Frequently Asked Questions)

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What is the Referral process to get FBS services?

Referrals can be submitted by phone, fax, or email from your doctor's office. Our team will contact the family within 48 hours to review the referral and discuss next steps. Depending on availability, children proceed to intake or join our waitlist. We partner with families throughout the process to understand their child’s needs and develop an individualized ABA treatment plan.

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Download our full Referral Process guide here.

How does the Intake and Assessment Process work?

Once you call or contact us with your request for services, we will take your basic information and contact you when there is availability for desired services and location.  The process is managed by a Clinical Supervisor, from assessment to plan to treatment.​

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What insurance and payments do you accept?

We accept Medicaid and many insurance plans, as well as private payments, in the forms of checks, cash, and all major credit cards as payment. Please contact our office to confirm your insurance plan.

How do you manage security & privacy?

Family Behavior Solutions, Inc recognizes the importance of our clients’ trust and applicable details of privacy regulations. Keeping information confidential is a top priority for all employees, agents and contractors. We safeguard according to strict standards of security and confidentiality with client personal information. We maintain safeguards, physical and electronic, to protect all information according to HIPAA guidelines.

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